What to do about unexpected messages from GOV.UK One Login

What to do if you get an email, text message or phone call from GOV.UK One Login that you were not expecting or think may be a scam or a hack.

Official source

retrieved: 2026-07-13

What to do if you get an email, text message or phone call from GOV.UK One Login that you were not expecting or think may be a scam or a hack.

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999

Emergency (police, fire, ambulance)

112

Emergency (alternative number)

111

NHS non-emergency medical help

101

Police (non-emergency)

116 123

Samaritans (emotional/crisis support)

0800 1111

Childline (children's helpline)

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