You’ll need to refund the parent through your childcare business bank account using the: account name — Tax Free Childcare account number — 10027165 sort code — 60 89 71 reference — parents unique 13-digit childcare account number You must select ‘business account’ during the refund process.
Processing time
If you make a refund by: Bacs (Bankers Automated Clearing System) this will take up to 3 to 5 working days Faster Payment this will take up to 24 hours You cannot give a refund to parents using CHAPS (Clearing House Automated Payment System) or by cheque.