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Report a serious childcare incident

Ofsted-registered childminders, nannies, nurseries and other daycare must use this service to report significant events affecting their childcare as soon as possible but always within 14 days.

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How to use the service

To fulfil your legal requirements, you must submit the online form as soon as possible but always within 14 days. It will take about 10 to 20 minutes to complete. Report online To complete this, you’ll need to have: your reference number the childcare address details of the incident and those involved

Official source

Report a serious childcare incident

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Important numbers

999
Emergency (police, fire, ambulance)
112
Emergency (alternative number)
111
NHS non-emergency medical help
101
Police (non-emergency)
116 123
Samaritans (emotional/crisis support)
0800 1111
Childline (children's helpline)

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