If you apply for a benefit and your application is rejected, send a copy of the rejection letter or email to redundancypaymentsonline@insolvency.gov.uk. If you do not send us information about your claim for benefits, we’ll automatically deduct the benefits you could have claimed from your payment. It’s important that you apply for benefits, even if you don’t think you’ll receive anything. If you’re receiving benefits, email us at redundancypaymentsonline@insolvency.gov.uk to let us know how much you get. We can then check if you’re owed any more money. If you receive a loss of notice payment, we’ll send you a letter explaining any deductions we’ve made.