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Apply for or renew authorisation for a claims management company

How to apply for authorisation to become a regulated claims company, understanding the fee structure, and how and when to pay fees.

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How to use the service

You can apply for authorisation online or by completing a paper form. You’ll find both options in the application area. The Claims Management Regulator ( CMR ) usually processes applications within 45 days. However, it can take up to 3 months if the regulator needs to get in touch for more information. Please note that this timescale does not include any time during which we are waiting for information from you. When you apply, make sure that: your company is fully formed and Companies House records are up to date (if you’re a limited company) you supply proof of identity (a copy of your passport or driving licence) you provide proof of residential address (2 utility bills, such as gas, electricity, water or council tax) you provide any additional information indicated by the form in relation to your specific business model. For example, if you intend to have a contract with your client you will need to provide a copy (or draft) of all of your client paperwork with the application form you complete the application form correctly To become an authorised claims management company ( CMC ), you must complete an assessment of your competence and suitability ( PDF , 128 KB , 5 pages ) . If you are granted authorisation you must then follow all of the regulations and guidelines .

Fees

If you don’t pay your fees, you won’t be able to operate as a claims management company and your authorisation may be cancelled. If you have any problems with paying fees, contact authorisations@claimsregulation.gov.uk .

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Apply for or renew authorisation for a claims management company

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