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Apply for a Public Services Network (PSN) service provision compliance certificate

How organisations can renew or get a PSN service provision compliance certificate so they can use a current connection to provide a service to PSN customers.

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How to use the service

If you’re an organisation already connected to the PSN and you want to use it to provide a service to other PSN -connected organisations, you need a PSN service provision compliance certificate. There are 2 steps to renewing or getting your first PSN service provision compliance certificate: Complete a Code of Practice ( CoP ) Submit your application documents PSN services must be provided from an infrastructure that holds a valid PSN connection compliance certificate. This could be your infrastructure or someone else’s. You’ll need to provide these details when you complete your application. In some cases, the delivery of your service from your nominated infrastructure may involve the construction or deployment of additional physical or virtual infrastructure. For example, your service may be hosted in a PSN -connected IaaS environment, in which you deploy an operating system and some software that you then provide as a service. In such cases the PSN team may ask you to carry out additional assurance work (such as an ITHC ) on this additional infrastructure to provide assurance that all PSN -connected infrastructure meets our requirements. For more information on the requirements for PSN -connected infrastructure read our guidance . If the infrastructure you plan to use to deliver your service doesn’t have a valid PSN connection compliance certificate, you can apply for a PSN connection and a PSN service provision compliance certificate together, and we will conduct each assessment in parallel. If this is the case, simply send us your Code of Connection ( CoCo ) and Code of Practice ( CoP ) together at the same time. Make sure you tell us when you apply for compliance that you’re applying for both certificates. We’ve provided guidance on how you can apply for a PSN connection compliance certificate . A PSN service provision certificate may be withdrawn at any time if it’s found that the certified service no longer meets the agreed standard.

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Apply for a Public Services Network (PSN) service provision compliance certificate

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